Questions? Give us a call at 817-319-7156

About Us/FAQ

EightSusquehanna.com

info@eightsusquehanna.com
5436 Fursman Ave
Fort Worth, TX US


  • My artisan handcrafted items come to you nicely packaged, suitable for gifting, if that's what you have in mind.
  • A FREE Thank You gift is included with every order!
  • Inside the package I include a tag or label indicating where the item came from, but without pricing information, in case this is a gift or someone.
  • Pricing information is typically included on the shipping invoice or packing slip.
  • If you prefer that NO PRICING INFORMATION be included in the shipping box, just let me know that - you can call or message me, or let me know in the special instructions portion of the order process.
  • Most items are in-stock and ready to go, so I am typically able to ship before the end of the next business day once confirmed (cleared) payment has been received. In the unusual event of a delay in shipping, I will let you know as soon as I know.
  • Unless you ask for another method, I ship by USPS First Class Mail with Delivery Confirmation. Orders over $25.00 get free shipping in the U.S.  Priority Mail and shipping to countries outside the U.S. will be a little extra for shipping.
  • Typical payment methods are Visa, Mastercard, Discover, American Express and PayPal. Let me know if you need to talk about another method of payment.

International Buyers - Please Note:

  • Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
  • Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
  • These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.
  • We do not mark merchandise values below value or mark items as ‘gifts’ - US and International government regulations prohibit such behavior.
  • International shipping can take anywhere from 7 business days to several weeks.
Thanks for shopping at Eight Susquehanna!