Questions? Give us a call at 817-319-7156

Terms and Conditions

Copyright and Trademark Notice


Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Copyright © 2019, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

^ Top

Credit Cards


We accept the following credit cards: Visa, MasterCard, Discover, and American Express. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.

^ Top

Money Orders, Cashier’s Checks, Company Checks, & Personal Checks


We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. If you choose to pay by one of these methods, we will hold your order for up to ten business days for payment to arrive.  For money orders, cashier’s checks, personal checks, and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We charge a $25 fee on all returned checks.

Volume Discount and Wholesale Pricing Options Available


If an item is eligible for a regular volume discount, you'll find that item's quantity pricing tiers in a drop down menu just below the "Add To Cart" button.

As of August 2019 we are developing Priority Customer and Wholesale Account Program Discounts. Benefits of this program are available to people who have created an account with Eight Susquehanna, using the "My Account" button at the top of every Eight Susquehanna Page. 
More details will be forthcoming as we continue to roll this program out. 

^ Top

Multiple Product Orders


For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.

^ Top


Order Acceptance Policy


Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. EightSusquehanna reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

^ Top


Other Conditions


These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether EightSusquehanna signs the purchase order or not. We reserve the right to make changes to this site and these Conditions at any time.

^ Top


Out-of-Stock Products


If the item you ordered is out of stock, we will ship your product as it becomes available. Usually, products ship the same day if ordered by 10:00 AM, or on the next business day if your order is received after this time.  Orders received on Saturday, Sunday or any major holiday ship the next business day. However, there may be times when the product you have ordered is out-of-stock which can delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.




This site may contain links to other sites on the Internet that are owned and operated by third parties (such as YouTube, for example). You acknowledge that we're not responsible for the operation of or content located on or through any such site.

^ Top




We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

^ Top


Privacy on Other Web Sites


Other sites accessible through our site (such as YouTube, for example) have their own privacy policies and data collection practices. Please consult each site's privacy policy. Eight Susquehanna is not responsible for the actions of third parties.

^ Top




We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.

^ Top


Shipping Policy

Shipping Time -- Most orders received before 10:00 AM ship the same day, provided the product ordered is in stock. Most orders received after 10:00 AM typically ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Eight Susquehanna or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.


International Buyers – Please Note:

  • Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. 
  • Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
  • These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges. 
  • We do not mark merchandise values below value or mark items as ‘gifts’ - US and International government regulations prohibit such behavior. 
  • International shipping can take anywhere from 7 business days to several weeks.


^ Top




Eight Susquehanna may automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the Great State of Texas. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

^ Top


Typographical Errors


In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Eight Susquehanna shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Eight Susquehanna shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Eight Susquehanna shall immediately issue a credit to your credit card account in the amount of the incorrect price

^ Top