We accept the following credit cards: Visa, MasterCard,
Discover, and American Express. There is no surcharge for using your credit
card to make purchases. Please be sure to provide your exact billing
address and telephone number (i.e. the address and phone number your credit
card bank has on file for you). Incorrect information will cause a delay in
processing your order. Your credit card will be billed upon shipment of
your order.
We accept money orders, cashier’s checks, personal
checks, and company checks in U.S. Dollars only. If you choose to pay by one of these methods, we will hold your order for up to ten business days for payment to arrive. For money orders, cashier’s checks, personal checks, and company checks, please allow up to 10
banking days after receipt for clearance of funds before the order is
processed. We cannot guarantee the availability of a product by the time
funds clear or payment is received. We charge a $25 fee on all
returned checks.
If an item is eligible for a regular volume discount, you'll find that item's quantity pricing tiers in a drop down menu just below the "Add To Cart" button.
As of August 2019 we are developing Priority Customer and Wholesale Account Program Discounts. Benefits of this program are available to people who have created an account with Eight Susquehanna, using the "My Account" button at the top of every Eight Susquehanna Page. More details will be forthcoming as we continue to roll this program out.
For a multiple product order, we will make every attempt
to ship all products contained in the order at the same time. Products that
are unavailable at the time of shipping will be shipped as they become
available, unless you inform us otherwise. You will only be charged for
products contained in a given shipment, plus any applicable shipping
charges. You will only be charged for shipping at the rate quoted to you on
your purchase receipt. The entirety of this shipping charge may be applied
to the first product(s) shipped on a multiple shipment order.
Your receipt of an electronic or other form of order
confirmation does not signify our acceptance of your order, nor does it
constitute confirmation of our offer to sell. EightSusquehanna reserves the
right at any time after receipt of your order to accept or decline your
order for any reason or to supply less than the quantity you ordered of any
item.
These
Conditions will supersede any terms and/or conditions you include with any
purchase order, regardless of whether EightSusquehanna signs the purchase order or
not. We reserve the right to make changes to this site and these
Conditions at any time.
If the item you ordered is out of stock, we will ship your product as it becomes available.
Usually, products ship the same day if ordered by 10:00 AM, or on
the next business day if your order is received after this time. Orders received on Saturday, Sunday or any major holiday ship the next business day. However, there
may be times when the product you have ordered is out-of-stock which can delay fulfilling your order. We will keep you informed of any products that
you have ordered that are out-of-stock and unavailable for immediate
shipment. You may cancel your order at any time prior to shipping.
This site may contain links to other sites on the Internet that are owned and operated by third parties (such as YouTube, for example). You acknowledge that we're not responsible for the operation of or content located on or through any such site.
We keep your personal information private and secure.
When you make a purchase from our site, you provide your name, email
address, credit card information, address, phone number, and a password. We
use this information to process your orders, to keep you updated on your
orders and to personalize your shopping experience.
Our
secure servers protect your information using advanced encryption techniques
and firewall technology.
To
keep you informed about our latest offers, we may notify you of current
promotions, specials and new additions to EightSusquehanna.com. You may
unsubscribe from our newsletters by following the unsubscribe instructions
in any email you receive from us.
When
entering any of our contests or prize drawings, you provide your name,
email address and mailing address. If you win, we will send the prize to
the address entered and notify you by email. When you enter a contest or
drawing you are also included in our newsletter list to receive notice of
promotions, specials and new additions to EightSusquehanna.com. You may
unsubscribe from this news list by following the unsubscribe instructions
in any email received.
We
use "cookies" to keep track of your current shopping session to
personalize your experience and so that you may retrieve your shopping cart
at any time.
Other sites accessible through our site (such as YouTube, for example) have their own
privacy policies and data collection practices. Please consult each site's
privacy policy. Eight Susquehanna is not responsible for the actions of third
parties.
We will gladly accept the return of products that are
defective due to defects in manufacturing and/or workmanship for 30 days
from the date of purchase. Fulfillment mistakes that we make resulting in
the shipment of incorrect product to you will also be accepted for return
30 days from the date of purchase.
Shipping
Time -- Most orders received before 10:00 AM ship the same day,
provided the product ordered is in stock. Most orders received after
10:00 AM typically ship the next business day. Orders are not processed or
shipped on Saturday or Sunday, except by prior arrangement.
We
cannot guarantee when an order will arrive. Consider any shipping or
transit time offered to you by Eight Susquehanna or other parties only
as an estimate. We encourage you to order in a timely fashion to avoid
delays caused by shipping or product availability.
International
Buyers – Please Note:
Import duties,
taxes and charges are not included in the item price or shipping charges.
These charges are the buyer’s responsibility.
Please check
with your country’s customs office to determine what these additional
costs will be prior to bidding/buying.
These charges
are normally collected by the delivering freight (shipping) company or
when you pick the item up – do not confuse them for additional shipping
charges.
We do not mark
merchandise values below value or mark items as ‘gifts’ - US and
International government regulations prohibit such behavior.
International
shipping can take anywhere from 7 business days to several weeks.
Eight Susquehanna may automatically charge and withhold the
applicable sales tax for orders to be delivered to addresses within the
Great State of Texas. For orders shipped to other states, you are solely
responsible for all sales taxes or other taxes.
In the event a product is listed at an incorrect price
due to typographical error or error in pricing information received from
our suppliers, Eight Susquehanna shall have the right to refuse or cancel any
orders placed for product listed at the incorrect price. Eight Susquehanna shall have the right to refuse or cancel any such orders whether or not the
order has been confirmed and your credit card charged. If your credit card
has already been charged for the purchase and your order is
canceled, Eight Susquehanna shall immediately issue a credit to your credit
card account in the amount of the incorrect price
